Mall Security Services

 Protect Your Retail Space and Elevate Shopper Confidence With IronRock.

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Prevent Shoplifting and Enhance Your Mall’s Atmosphere

A mall is a hub where families, friends, and solo shoppers come together to explore, unwind, and make purchases. Yet the same factors that draw a crowd—abundant foot traffic, high-value retail goods, and open-access layout—also expose malls to potential crime and safety issues. IronRock Security provides comprehensive solutions that reinforce your mall’s reputation as a safe, inviting destination.

Criminal behavior can manifest in various ways within a mall, from shoplifting and vandalism to disruptive gatherings and even more serious threats. A robust security presence deters would-be offenders, ensures a swift response if incidents arise, and helps keep the focus on a positive retail experience. Equally important is having a security partner that understands how to handle emergencies with the utmost professionalism, minimizing stress for both shoppers and store owners.

How IronRock Guards Enhance Retail Environments

IronRock’s approach centers on deterring risks proactively. Our guards are thoroughly trained to identify suspicious activity, monitor high-traffic zones, and coordinate seamlessly with mall management. By strategically positioning patrols at entry points and throughout the shopping floor, we provide a reassuring presence that eases shopper concerns. Our team also excels at non-verbal crowd management, ensuring busy weekend rushes, holiday seasons, and special mall events run smoothly without chaos or fear. Through these efforts, we help build a trustworthy atmosphere that encourages patrons to return time and again.

Strengthen Your Mall’s Appeal—Invest in IronRock Security

Get in touch with IronRock today to discover how our mall security guards can enhance your mall’s atmosphere and security.

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Why Choose IronRock for Your Mall Security Needs

If you want to reduce theft and property damage while boosting shopper confidence, you need a security partner with deep retail experience. IronRock offers armed and unarmed guards who are adept at vigilance, quick decision-making, and de-escalating tense situations. We customize our deployment to meet the precise needs of your mall, whether you manage a modest community center or an expansive, multi-floor complex that draws thousands of visitors each day.

By blending advanced technology with a hands-on approach, our system provides detailed reporting and real-time updates on guard activity. Mall administrators can track movements, review incident logs, and stay informed about any potential vulnerabilities. This transparency underscores IronRock’s commitment to accountability.

Armed vs. Unarmed Guards—Picking the Right Level of Protection

No two malls are alike, and the level of security you need often depends on location, mall size, and potential threats. Unarmed guards excel in creating an approachable, customer-friendly environment, reassuring guests without appearing overly intimidating. If your center faces elevated risks, such as previous incidents of armed theft, you may opt for the extra protection armed guards offer. Either way, IronRock helps you evaluate your situation to strike the perfect balance: a strong deterrent presence that still keeps your mall a welcoming place for families and shoppers of all ages.

Advanced Reporting and Real-Time Response

The key to effective mall security is immediate, data-driven insights. IronRock’s guard management system captures and shares critical details so you can react quickly if threats emerge. Whether it’s a suspicious individual spotted on a security camera or an off-hours alarm trigger, our technology facilitates collaboration between mall personnel, local law enforcement, and our security professionals. Rapid communication often prevents minor issues from escalating, protecting your brand reputation and tenant relationships.

Comprehensive Services for a Safer Shopping Experience

A well-rounded mall security plan considers every aspect of mall operations, from storefront safety to parking lot management. IronRock offers around-the-clock surveillance, officer patrols, and the adaptability to address unexpected needs such as large events, pop-up shops, or seasonal influxes of visitors. By assigning guards in key areas, we help discourage criminals from even attempting wrongdoing.

  • Tailored Patrol Schedules and Access Control

    Some malls experience steady foot traffic all day, while others see surges during evenings or weekends. IronRock creates custom patrol schedules that match those patterns, ensuring coverage when it’s needed most. Guards also monitor entrances, loading docks, and emergency exits, verifying credentials and restricting unauthorized access to keep both patrons and employees safe.

  • Customer-Focused Security Guards

    In a mall environment, security officers act not only as protectors but often as de facto ambassadors. We train our guards to engage with the public in a friendly, professional manner, answering basic questions or offering directions when needed. This dual role of information resource and vigilant observer helps cultivate a welcoming atmosphere that drives repeat visits.

Let’s Discuss Your Security Needs

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Chief Robert C. Lawson - Co-Founder and CEO

Chief Lawson began his law enforcement career in 1981 as a foot patrolman for the Lakewood Police Department. He continually rose through the ranks of the department until he was appointed Chief in 2006. Chief Lawson served in that position until his mandated retirement, a decade later. During Chief Lawson’s lengthy tenure, he helped reduce crime and increase the quality of life in a uniquely diverse and fast-growing municipality. He forged close working relationships with leading federal, state, county, and local law enforcement officials, as well as community leaders of all ethnicities. Chief Lawson holds degrees from Columbia University, Rutgers University, Fairleigh Dickinson University and the FBI National Academy in Quantico, VA; as well as elite training credentials with the NJ Police Training Commission and Ocean County Police Academy. He is a member of the NJ Certified Public Manager’s Association, the Ocean County Chiefs of Police Association, The NJ State Association Chiefs of Police and the International Association of Chiefs of Police.
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Moshe Fromowitz - Co-founder and COO

As a business owner and parent, Moshe is keenly aware of the contemporary security needs of businesses, communities, and educational institutions. Since the founding of IronRock Security, Moshe had dedicated himself to lead the company from a startup to a premier security firm. Moshe effectively manages company operations alongside the micro details of IronRock clients. Moshe is well-liked and respected by security personnel and clients alike, and is easily reachable for questions and feedback. With management skills and unyielding attention to detail, Moshe promotes professionalism, reliability, and flexibility in a pleasant work environment.
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Rose Tyberg - VP Operations

Rose manages the IronRock office and client relations in an organized, friendly manner. She develops an effective rapport with clients, employees and vendors. On a day-to-day basis, Rose ensures that overall operations run smoothly and effectively.
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Steve Lichtenstein - Business Development

Steve is on the front line of bid opportunities and contracting. He has developed a keen understanding of the field both from a business perspective as well as a practical security outlook. With his eye for detail, he services and promotes government relations.
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Doron Horowitz - Chief Security Officer (CSO)

With a lengthy career in security and protection spanning three continents, Doron brings a sense of professionalism and industry expertise to IronRock. Doron served as a decorated officer in the Israel Defense Force (IDF) for over 2 decades and is a credited and certified alumnus of the International Institute for Counterterrorism (ICT- Herzliya, Israel). Doron also holds a degree from John J College of Criminal Justice (NY). Doron has made a career consulting, advising, and training in national and private security for corporate, private, government and non-profit clientele. The scope of these includes implementation of security strategies and emergency management plans, risk-threat assessment and mitigation culminating with the training in the necessary protocols and procedures. Doron previously served as the National Security Advisor to a Homeland Security initiative, National Security Director for Jewish communities in Canada, Director of Corporate Security Protection Programs for a major financial institution and acted as a special advisor for the protection of faith-based communities in North America. At IronRock Security, Doron leads our Strategic Development and Special Projects Division in providing our clients with specialized and confidential consulting services to include emergency preparedness and response, training education and instruction as well as a broad scope of security related matters.
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Eli Kerman - Client Relations Manager

As the Client Relations Manager at IronRock Security, Eli is dedicated to nurturing strong, long-term partnerships with our clients. With a focus on building trust and delivering exceptional service, Eli ensures that our clients’ needs are met with the highest level of professionalism. He actively engages with both clients and security officers, facilitating open lines of communication to foster healthy and transparent relationships. By meeting regularly with clients, Eli gains a deep understanding of their unique security needs, allowing IronRock Security to tailor our services to exceed expectations. Through his commitment to client satisfaction, Eli plays a crucial role in securing long-term contracts and maintaining IronRock Security’s reputation as a trusted partner in safety and protection.
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Kristen Marques - Director of Operations and Business Development

Kristen oversees the hiring process. She applies her years of experience in HR and security to match guards to jobs by focusing on the expectations and nuances of specific job sites. Kristen also manages scheduling and performance oversight for the company. She uses clear communication and system implementation to create a healthy work environment for our employees, and provides quality service to our clients. Kristen’s straightforward and pleasant demeanor results in a high employee retention rate (94%). Her attentive listening skills result in complete customer satisfaction and multiple contract renewals.
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Cheryl McCleary - Human Resource and Scheduling Manager

As the Human Resources Manager at IronRock Security, Cheryl plays an integral role in shaping our workplace culture and ensuring that our team thrives. With a keen eye for talent, Cheryl leads our recruiting and hiring efforts, ensuring we bring in the best and brightest to join our team. She also oversees employee orientations and training programs, helping new hires integrate seamlessly and develop their skills. In addition to recruiting and training, Cheryl manages employee benefits, ensuring our team members have access to the resources they need to succeed. Her comprehensive approach to all human resource issues ensures a supportive and efficient work environment, making IronRock a great place to work.
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Krissy Curnyn - Security Coordinator

For nearly 20 years, Krissy has worked on security coordination and student travel. Her SORA and TWIC certification, coupled with superior communication and management skills, have enabled her to earn accolades from colleagues and clients alike. At IronRock, Krissy effectively manages unarmed security details for traveling students throughout the United States.
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Katie Rekosik - Office Assistant

Katie has been a fantastic addition to our team, bringing exceptional organization and efficiency to everything she does. As our Office Assistant, she plays a vital role in the hiring process, conducting interviews and onboarding new candidates with professionalism and care. Katie’s ability to juggle multiple tasks seamlessly makes her invaluable in keeping our operations running smoothly. Her dedication and attention to detail ensure that every aspect of the office is well-managed, contributing significantly to our team’s success.
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Al Steinberg – Chief Operating Officer

Al, a Certified Public Accountant (CPA), brings extensive experience and expertise to his role as Chief Operating Officer at IronRock. His impressive track record of helping organizations operate profitably makes him a valuable asset to our team. Al oversees all aspects of IronRock’s operations, ensuring every department runs efficiently and effectively. With his leadership and strategic vision, IronRock is poised for growth and continued success. Al’s hands-on approach and dedication drive our mission forward, making him an integral part of our organization’s future.
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Hudi Strickman – Sales Director

Hudi is a driven and dedicated Sales Director who brings unmatched passion and enthusiasm to every aspect of his work. Known for his relentless commitment to excellence, Hudi never stops until the job is done and done right. With a results-oriented mindset and a deep love for building strong client relationships, he inspires both his team and clients alike. Hudi’s energy and determination are the foundation of his success, making him a vital leader in driving growth and achieving outstanding results.
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Shmuel Fromowitz – Finance Director

Shmuel serves as our Finance Director, expertly managing the financial operations that keep our company running smoothly. His responsibilities include reconciling the billing process, ensuring compliance for interstate contracts, and overseeing all accounts payable and receivable. Additionally, Shmuel handles all business licensing, enabling IronRock to operate seamlessly across 12 states. With meticulous attention to detail and a commitment to efficiency, Shmuel ensures that financial records are accurate, bills are paid on time, and operations remain fully compliant. His expertise and dedication make him an integral part of our team’s success.